Return Policy

RETURN POLICY

Last updated 04/21/2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.

RETURNS
All returns must be postmarked within three (3) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS
To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Morgeez Records
Attn: Returns
18 Heelra Road, Raumarais Park  
Johannesburg, Gauteng 2090  
South Africa  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least twenty one (21) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS    
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

Please Note

     ●     A 25% restocking fee will be charged for all returns.     

     ●     Sale items are FINAL SALE and cannot be returned.     

QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+27733717802 
admin@morgeez.com 

Morgeez Production
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